Privacy Policy for Sage InfoTech (doing business as Sage BPM)

Effective as of 27th Oct, 2025

1. Introduction
   At Sage InfoTech (operating under the name Sage BPM), we value your privacy and are committed to safeguarding the personal information you provide when using our website (www.sagebpm.com), engaging with our services, or otherwise interacting with us.
2. Information We Collect
   We collect personal information you supply (such as your name, email address, postal address, phone number, company details, job title) when you request information, register, download content, or engage in other ways. We may also collect information automatically when you visit our website—such as your IP address, browser type, device type, pages visited, and time of visit.
3. How We Use Your Information
   We use the personal information we collect in order to:

• respond to your inquiries and requests;
• provide you with the services you ask for;
• manage and maintain our relationship with you;
• send you updates about our services, where you have consented or as permitted by law;
• develop and improve our website, services, and business;
• comply with legal or regulatory requirements.

4. Sharing and Disclosure
   We may share your personal information with:

• affiliated entities, contractors or service providers who help us provide our services;
• professional advisors, auditors, regulators, or legal authorities where required by law;
• other third parties only with your consent or as otherwise permitted by applicable law.

5. International Transfers
   Because we operate globally, your personal information may be transferred to, processed or stored in countries other than your home country. Where this occurs, we take steps to ensure adequate protections for your personal information.
6. Data Retention
   We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal or regulatory obligations, to resolve disputes, and to enforce our agreements.
7. Security
   We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no security system is completely infallible, and you should also take precautions to protect your information.
8. Your Rights
   Depending on your location and applicable law, you may have rights in relation to your personal information, including:

• the right to access and obtain a copy of the personal information we hold about you;
• the right to request correction of any inaccurate or incomplete information;
• the right to request deletion of your personal information in certain circumstances;
• the right to object to or restrict processing of your personal information;
• the right to withdraw consent to processing, where processing is based on that consent.
  To exercise any of these rights, please contact us using the details below.

9. Cookies and Similar Technologies
   We may use cookies and similar tracking technologies on our website to collect usage information, personalise your experience, and provide relevant marketing or service offerings. You can manage your cookie preferences via your browser or other tools we provide.
10. Changes to this Policy
    We may update this privacy policy from time to time. When we do, we will post the revised policy on our website and update the “Last Updated” date. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.
11. Contact Information
    If you have any questions, concerns or requests regarding this privacy policy or our handling of your personal information, please contact us at:
    Sage InfoTech / Sage BPM
    B-101, Wall Street 2, Opp. Orient Club
    Ellis Bridge, Ahmedabad – 380006
    info@sagebpm.com